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Consumer rights

Nathan Street
Dec 17, 2015
5
Question

Hi
My son has just taken his iPad into a store to get the screen fixed as it was cracked but still in good working order and the y have sent it back in a terrible state. Where do I stand legally with regards to getting them to fix it properly?

Thanks in advance

MeHa

Try:
http://www.eccbelgium.be/

also http://www.test-achats.be/

Dec 18, 2015 11:24
CC_R

Apple won't repair screens only offer a tiny discount on a new one so if it was repaired they will have had to heat up the screen to get it off and thAt may account for the damage. How did it?

Dec 18, 2015 23:05
CC_R

Sorry who

Dec 18, 2015 23:06
mrma

Consumer rights? In Belgium?
Nice joke :)

Jan 1, 2016 10:56
Drifter

They shop assistants are so sharp and angry. Even if you send a letter, you get no replies. They are plain rude. I miss the American customer service (although I am not American!) The best I have seen so far!

Jan 20, 2016 17:59