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lovelorn

Question

I purchased my new phone ( a BT phone) in Belgacom; It shop does not indicate whether anyone has called (unless they leave a msg) while I am out. Nor am I able to find a record of any missed call that I just miss by a second when I am at home. I need to go and buy a new phone again Can anyone tell me please, what is that particular facility called in the blurb.I dont care about id/no ID - just to be advised of the physical fact that I have received a call on my phone.
Also would anyone know what is the equivalent of the uk 1471 callback facility in Belgium - this might be a solution - from google. Thanks.