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Support for PC problem
If it is a new PC should really be either going back to Amazon or calling them for support.
However http://www.mistergenius.be/fr are very good and helpful. There are various shops so depends on where you stay.
http://www.mistergenius.be/fr/particulier/magasins-d-informatique/155-mi... speak English
Have you read the documentation that came with it explaining what to do when you first start it up? If you do, you will find information on who to contact if you have a problem. (It's called RTFM - something techies do)
Perhaps if you explain exactly what happens when you try to start it someone can help you along. Or Google how to set up the operating system, likely Windows 8 or 8.1
Could I ask you what model and brand is it?
Great, fast computer service. Highly recommend you contact this computer shop (after 10am): http://www.debcom.be/main/home_welkom.asp
DEBCOM Computers
Dagmoedstraat 2, 9506 Geraardsbergen
Tel : 054 41 91 69
Fax : 054 41 00 07
verkoop@debcom.net
There seems to have been several people with the same problem when buying from Amazon. There were 2 versions of that laptop sold via Amazon in Germany ( I assume that is where you got it from )
A version that was installed from factory with Windows 8 would not also have freedos
From what you have said, you may already have tried:
1. Turn the notebook off
2. turn the notebook on and press the F2 key repeatedly
3. Once in the BIOS press F9, and choose yes
4. Press F10 choose save and exit
5. The notebook will restart
If freedos still comes up again, sorry but you might have to install a new version of Windows 8