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proximus & Voo

Question

I have had just about enough of Belgian bad service.
This time it's Proximus (aka Belgacom) and VOO (cable TV).
Any suggestions of a cheaper and better landline alternative?
better / cheaper TV?

CMH

I'm with Telenet (Wolu TV) for landline, internet and TV for the last four years and haven't had a single complaint! Trust me, that's saying something. 'm with

Oct 30, 2014 15:34
Blus

I second for Telenet, though I am using it in Flanders. I am curious to see what will happen when I will ask to move to Brussels :)...we'll see then customer service...

Oct 30, 2014 17:54
MeHa

Have been with VOO for nearly 5 years and a I am a very satisfied customer!

Oct 31, 2014 12:02
Litt Geeber

VOO is the worst of anything. I'd rather be without Internet and TV than put up with how horrible they are. Obviously I'm very dissatisfied with VOO, and Belgacom isn't much better, but at least it is better than VOO. Avoid VOO at all costs, they are terrible from billing all the way through customer service and consistency.

Sep 1, 2015 16:07
Garrick Long

VOO is horrific. They have abysmal customer service (it is none existant). They are argumentative, arrogant and unhelpful. They unable to answer basic questions (i.e. you have cut my internet off for no unknown reason, when can you reconnect it? I don't know.) and they are unable to fulfill basic functions (please send me this month's bill). Worse is that their incompetence manifests itself in the form of intransigence (they will not admit to wrong doing). I recommend that you stay as far away as possible!

Aug 16, 2016 17:10