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Roaming Internet Data
I'm customer with Belgian Telecom, and I just called them to ask this question, but they don't really seem competent to give me an answer, so I wonder if anybody could tell me whether I always have to pay "Roaming Internet Data" when I'm outside Belgium. I had expected this to be within the plan of 500 MB per month that I purchased, but it doesn't seem to be the case.
Presumably you are actually a customer of Proximus, once known as Belgacom. Roaming within any EU country should be included within your 500 MB/month plan (although that isn't a large amount of data), but you have to pay for roaming elsewhere.
PFB a link with all info:
https://www.proximus.be/en/id_cr_holiday/personal/discover/always-close/...
Info seems to be on https://www.belgian-telecom.be/en/mobile-telephony/57-mobiel-internation...
using data / Mbyte (billing step: 10kb)
Europe: 0,2
Switzerland + US*: 2,479
Other: 10,744
It should be valid in Europe...they say on the website
Internet (data) packs are also valid in zone Europe.
They can no longer charge data roaming under EU law it was revised this year they should have told you this my provider had
If they are still doing this it’s not legal jump provides if you can
BASE charged me in August. It was supposed to change in June but they still charged.
Does one need to go and get it registered?
